Check local access and wallet clauses
Our Terms & Conditions explain who may open an account, how phone verification is completed, and when access depends on local law. They also describe the records needed when a wallet or bank transaction does not match your account details. DANA, OVO, GoPay and QRIS appear
-
1
as payment contexts, alongside virtual account and bank transfer steps; the applicable clause controls how we check status, reverse an unclear entry, or request supporting details. BCA, BRI, Mandiri and BNI references may appear in transfer instructions, but your bank must process the transaction. Where local
-
2
law permits, you can use the lobby after the required account step is complete. We may update these Terms & Conditions and will identify the effective wording on the policy page.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.